Please note: Due to several unexpected happenings we have fallen behind with order processing. If you have an order with us and it has been delayed, please be patient, we are working day and night to get caught up. If you need to ask for a refund, please email orders@wattstubeaudo.com. We will refund as quickly as possible. Please do not send multiple emails, threats of any kind or emails containing profanity as these types of emails only slow the process down for everyone. My sincere apologies to anyone who has been waiting for parts. I am doing my very best to get things straightened out here at Watts. Thank you for your continued support and understanding.